Website privacy notice

Travel enquiries and booking requests

When you submit a form, we receive the contact details, travel preferences and notes you provide. This may include your dates, group size, children’s ages and requested places or experiences. Our team uses this information to discuss your request and prepare an itinerary or quotation. Please avoid including passport numbers, payment-card details, medical records or other sensitive documents in these forms.

Requests and internal follow-up notes are stored in our PostgreSQL database hosted through Neon. Staff access is controlled through our website’s administration system. Enquiry notifications may be delivered to our team through Gmail when email delivery is enabled. A booking request is reviewed manually; the form does not collect a payment.

Optional AI features

When you use the AI guide or AI trip finder, your message and relevant published travel information may be sent to OpenAI to generate a response. Do not include private identification, financial or sensitive personal details in an AI conversation. AI chat history is held in the page’s memory and clears when you reload or start a new chat.

The application requests that generated responses are not stored by the provider; this is not a promise of zero provider retention. AI suggestions can be incomplete and do not establish availability, safety or a confirmed itinerary.

Hosting, maps, images and security

The website is designed to be hosted on Vercel. Opening the interactive map can contact Google Maps, including location lookup for public place names. Viewing remotely hosted images can contact the image provider, including Cloudflare Images or Unsplash. Those requests disclose network information such as your IP address to the relevant service.

Staff sign-in uses an authentication cookie. Security controls may process a hashed network-address identifier through Upstash to limit repeated submissions and AI requests. Sending an enquiry does not subscribe you to marketing emails.

Questions, corrections and retention

Contact hunzaexpedition@gmail.com or our planning team to ask how your request is being used, correct details or request removal. Enquiries can be archived rather than immediately deleted, and related communication records may remain in the system. Ask the team how long your records will be retained before sharing information you are uncomfortable providing.